Support Machines Virtual Sales Agents can identify potential customers and can guide them through a purchasing decision or process.
Virtual Sales Agents interact with your customers through any chat system or through an e-mail invitation. Virtual Sales Agents are able to answer common questions about features and pricing, share product images and videos and help compare products or services.
Our Virtual Sales Agents can ask qualifying questions to gauge the customer’s readiness to buy and transfer the customer to a human agent to close the sale if needed.
If a human sales agent is not available, Support Machines Virtual Sales Agents can direct the customer to an online purchasing page or collect their contact information for a live sales person call back. The system allows human agents to review the entire chat transcript preventing wasted time and potential lost sales.
Virtual Sales Agents increase your ability to sell 24/7.
For more information, please contact a Support Machines representative at firstname.lastname@example.org.