Gaming & Forex
e-commerce & e-service
Software & Online Technical Service

Case Studies

My supermarket is a leading platform for grocery shopping, allowing efficiency and saving. In March 2013, My SuperMarket launched SupportMachines' Q&A Widget Solution. The system proved to significantly increase online sales, customer retention and satisfaction.


" Support Machines' solution emphasizes our advantages to our customers which results in an increase in conversion rate. It also provides them with 24/7 support for the website. "

Gilad Simhony, CEO of mySupermarket

Partner communications Ltd, owner of the Orange brand in IL, with over 2.5 Million subscribers. Uses the automated agent in conjunction with the LivePerson Chat system, for it’s Orange and 012Mobile brands.


eTeacher is the world's foremost online language academy. Students participate in a virtual classroom and learn from certified, native instructors, located half a world away. eTeacher added SupportMachines' support widget to registered users in August 2013


" Support Machines platform enabled us a viral growth at minimum support costs, by answering our customers' questions instantly and accurately. It answers about 70% of customer queries. Support Machines is by far the best customer support software we could find. "

Doron ronen, E-teacher Head of customer relationship department

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